Transborder Payments Case Studies - Page 3 of 4 - CrossGlobePay

Logistics and freight forwarding

Ask any CFO in freight where the margin disappears and you’ll hear the same trio: opaque surcharges, late customer receipts, and refunds that wander through email threads. The cure isn’t another spreadsheet—it’s wiring your payments to the exact shipment timeline so every euro reconciles to a physical event. Here’s the operating model that moved one … Read more

Gaming marketplaces

If your marketplace lets users buy digital goods and resell them, you’re running a finance company with a game UI. The difference between growth and grief is whether money movement, virtual inventory, and identity live in one coherent model. Here’s how we stabilized approvals, contained AML risk, and kept seller payouts fast without turning the … Read more

EdTech in MENA

When an EU EdTech scales into MENA, the syllabus isn’t the hardest part—the payment stack is. Learners want to pay in AED, SAR, and EGP without cross-border surprises; finance wants predictable reconciliation; compliance wants clean source-of-funds trails. Here’s a working model I’ve used to raise approval rates, cut fees, and pass audits without turning enrollment … Read more

Travel aggregator

Travel margins are thin; cash friction makes them thinner. A pan-EU booking aggregator came to me with the usual symptoms: chargebacks on card-only checkout, angry customers waiting weeks for refunds on cancelled legs, and suppliers complaining about slow remittance. We rebuilt payments around local collections, automated split settlement, and a refund SLA the support team … Read more

Global contractor payouts

I’m often asked a deceptively simple question: “What’s the cheapest way to pay 1,000+ contractors worldwide every month?” The honest answer is that “cheap” without “reliable” costs you more—through churn, support tickets, and missed SLAs. Here’s the stack that took one EU outstaffing firm from spreadsheet wires and wallet chaos to predictable, low-friction mass payouts … Read more

Subscriptions without the chargeback tax

A European subscription platform billed customers on both sides of the Atlantic. Cards were the default. It worked—until it didn’t: issuer declines spiked at renewal, cross-border fees eroded margin, and chargebacks dragged the risk scorecard toward scheme thresholds. The team reframed billing around bank debits—SEPA Direct Debit (SDD) for EU accounts and ACH debits for … Read more

EU b2b exporter → China

A mid-market European industrial supplier sold custom components to distributors in mainland China. Orders were healthy, margins solid—yet cash conversion dragged. Buyers asked for RMB pricing and friendlier risk terms than 100% prepayment in USD. Wires got stuck in correspondent chains, bank questions delayed releases, and refunds—when quality issues arose—were slow and expensive. The exporter … Read more

Turning AED/SAR local

An EU direct-to-consumer brand selling premium wellness products broke into the Gulf with strong early demand. Revenue looked healthy in AED and SAR, but payment ops told another story: customers preferred bank transfers and local wallets; cross-border wires were slow and fee-heavy; refunds took days; and reconciliation was painfully manual. The team re-platformed GCC payments … Read more

Local rails, faster payouts

An EU-based two-sided marketplace entered Türkiye with a clear promise to its sellers: reliable TRY payouts, low fees, and predictable timing. Reality disagreed. Early pilots leaned on cross-border wires and card-scheme push payouts. Fees stacked up, value dates drifted, and the ops team burned hours resolving returned payments and shortfalls. The turnaround came from embracing … Read more

EU SaaS to Mexico: Migrating from SWIFT Wires to Local SPEI MXN Rails

An EU-based SaaS vendor selling subscriptions in Mexico had grown beyond the point where sporadic USD/EUR wires and card acquiring covered its needs. Customers—mid-market distributors and professional services firms—wanted to pay invoices in MXN from domestic accounts, avoid cross-border fees, and receive refunds quickly if a billing dispute occurred. Finance and ops wanted predictable reconciliation, … Read more